Shipping & Delivery Policy

Last updated: May 22, 2025

Please read this Shipping & Delivery Policy together with our [Terms & Conditions]. By placing an order with ELTORO Leathers, you agree to the following:

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1. Order Processing

• Processing time: 1–5 business days. All items are handcrafted to order in Attock City, Pakistan, ensuring the highest quality.

• Order confirmation: You will receive an email confirmation once your order is placed, and another notification when it ships.

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2. In-Store Pickup

• Location: ELTORO Leathers Studio, 123 Artisan Way, Attock City

• Availability: Wednesday–Thursday, 11 AM–7 PM

• How to schedule: After placing your order online, please WhatsApp us at +92 300 123 4567 to confirm your pickup time.

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3. Shipping Options & Fees

Order Value (PKR)	Shipping Fee (PKR)	Estimated Delivery Time
Above 3,500	Free	3–5 business days
2,000 – 3,500	200	3–5 business days
Below 2,000	300	3–5 business days

• Courier partner: We ship via reputable local carriers to ensure safe, tracked delivery.

• Delivery days: Monday–Saturday (excluding public holidays).

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4. International Shipping

Currently, we do not offer international shipping. We apologize for any inconvenience and hope to expand our reach soon.

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5. Shipping Restrictions

• We do not ship to P.O. Boxes.

• For remote or hard-to-reach areas, additional delivery time (up to 2 days) may apply.

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6. Delays & Exceptions

• All delivery times are estimates and not guaranteed.

• If your order is delayed beyond the estimated window, please contact us so we can investigate.

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7. Questions & Support

For any questions about shipping, delivery, or to track your order, please contact us:

• Email: eltoroleathers@gmail.com

• Online form: eltoroleathers.com/contact

Thank you for choosing ELTORO Leathers. We’re committed to delivering your handcrafted leather goods with care and precision.